Home

IT Help and Support

Subheader
Get tech assistance by chat, phone, in person or submit a ticket to the IT Service Desk.
Get IT Help
A Man and Woman Working in the Call Center Together

We work in partnership with organizations across the university delivering technology resources to support our faculty, students and staff.

Person working on laptop outside

IT for Students

Get tech ready with these tools and resources for students.

Two people sitting at a table outside looking at a tablet together

IT for Instructors and Staff

Find tech essentials and IT support for Ohio State employees.

What We Provide

Discover the services, tools, spaces and events we offer to the university community and beyond.

View Our Offerings
Student using a laptop

AI Fluency

This initiative will ensure that every Ohio State student, beginning with the class of 2029, graduates fluent in the application of AI in their field of study.

Learn about the AI Fluency Initiative
A group of students smiling and looking at a laptop together

Featured Stories

  • Microsoft 365 Copilot Chat: Powered by OpenAI’s GPT-5 Available Now for all Users! 

    Beth Varcho | September 17, 2025
    Microsoft began rolling out GPT-5 in Copilot in early August. OpenAI’s GPT-5 is the newest generative AI model from OpenAI, that now operates within Microsoft 365 Copilot Chat. GPT-5 is OpenAI’s most advanced system to date. This update brings enhanced capabilities for users regardless of their Microsoft 365 Copilot license, including improved reasoning, faster responses and better access to work...
    Woman working on a computer

  • Cybersecurity Days begin on Oct. 1

    Beth Varcho | September 16, 2025
    This year Ohio State is collaborating with BTAA to celebrate October as National Cybersecurity Awareness Month. BTAA has scheduled four engaging and educational events. While some content is aimed at all users, some events are targeted to cybersecurity professionals. These events will help you develop awareness and guide you to take action against cybersecurity threats.
    man using a phone in front of an open laptop

  • Google Gemini Pop-Up Event on Sept. 16

    Beth Varcho | September 4, 2025
    We’re bringing Google to campus! Join us on Tuesday, Sept. 16 for a special day of hands-on learning, training and demos with Google experts, designed for both students and faculty. Students will have opportunities to stop by throughout the day. By popular demand, a faculty and staff event will be hosted in during lunch.
    Ohio State campus in spring

  • September Informational Office Hours: Use AI to streamline your work

    Beth Varcho | September 2, 2025
    Ready to boost your productivity and stay ahead of the curve? In this session, you’ll get a first look at three powerful tools designed to streamline using Workday, enhance external collaboration and bring AI into your daily workflow. From simplifying routine tasks with Workday Everywhere, to expanding your reach with Google Productivity Tools, and tapping into the potential of Gemini—our newest AI assistant—this is your chance to explore what’s next in workplace innovation.
    A group of students use a laptop to work on a project together for class.
See All News

Employee Spotlight

Israt with her two sons and husband visiting the Grand Canyon.

Israt Herminghuysen

Meet Israt Herminghuysen, a true Buckeye through and through! With over two decades of service at Ohio State, this dedicated product owner on the Enterprise Business Solutions (EBS) team has played a key role in some of the university’s largest tech transformations—from PeopleSoft to Workday. Outside of work, she enjoys cooking for her family, planning travel adventures—especially to national parks—and winding down with movies and meaningful time at home.

Join Us!

We're always looking for new staff and students passionate about technology. 

Order a Service

Browse our Service Catalog to find and order our available tech services.

System Status

Find out if there is an interruption in service or a planned maintenance for our services.