News

  • Coming Soon: Updated Logic for "Credit Card Transactions – OSU" Report

    Richard Hunter | March 31, 2023
    The logic for Cost Center Hierarchy Level 6 and Cost Center will updated on the "Credit Card Transactions - OSU" report to reflect the Cost Center and corresponding Cost Center Hierarchy Level 6 that was provided on the original PCard Application instead of the Cost Center currently assigned to the Expense Payee or Card Manager for the transaction. Report demos for this update&nbsp...

  • Genesys Cloud CX replacing PureConnect

    Sydney Kuehn | March 31, 2023
    Over the next 6 months, all PureConnect contact centers will move to Genesys Cloud CX. The Office of Technology and Digital Innovation (OTDI) will be upgrading all contact centers to Genesys Cloud CX contact center. This will involve onboarding users to this new product on a unit-by-unit basis. We will be reaching out regarding important dates and training. You will be able to access your ol...

  • Protect Your Digital Life this World Backup Day

    Alison Landefeld | March 31, 2023
    In a world increasingly reliant on technology for everything from work to personal use, protecting digital content such as photos, videos, and documents is vital. However, losing access to your data is more common than you think! The majority of us will be affected by data loss at least once in our lives, whether it’s due to damage of the device, theft/loss of the device, viruses, or human error....
    World Backup Day March 31

  • Update to Period Activity Pay Validations for Grants 

    Richard Hunter | March 31, 2023
    In order to meet a business need for entering future dated Period Activity Pay involving grants, Enterprise Business Solutions (EBS) recently resolved an issue related to a hard stop that occurred when end users entered expired grants on future dated Period Activity Pay.The removal of the hard stop for expired grants will enable end users to create Period Activity Pay for dates through which...

  • Travel Training Update

    Richard Hunter | March 28, 2023
    The Travel Office is now offering an additional training course titled, Business Travel Life Cycle – Live and Interactive. This is a more comprehensive training option compared to other self-led courses offered through BuckeyeLearn, such as: (1) Introduction to Business Travel and (2) Online Business Travel Life Cycle Modules.This course was developed specifically to provide interactive discuss...

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